Contact Information

Last updated: 21 July 2026

Contact Flirt

For any question concerning an item, an order, delivery, a return, a refund or the operation of the website, you may contact Flirt using the details below:

Flirt — Thomas Macri, sole trader
Email: contact@flirtstores.fr
Telephone: 06 23 83 92 01
Address: 8 Lotissement les Cistes, Chemin des Salles, 83300 Draguignan, France

Customer Service

The preferred method of contact is contact@flirtstores.fr.

Enquiries are handled from Monday to Friday, excluding public holidays, as promptly as possible.

Messages received during a weekend or public holiday are reviewed from the next working day.

Questions About an Order

To help us process your enquiry quickly, please provide your order number, the name used for the purchase and the email address associated with the order.

Where an issue concerns an item or a damaged parcel, you may also attach photographs that are useful for reviewing the enquiry.

Returns and Refunds

The conditions governing returns, the right of withdrawal and refunds are set out in our Return and Refund Policy.

Before sending a return, contact us at contact@flirtstores.fr, stating your order number and the items concerned.

Shipping

Information concerning delivery methods, estimated timeframes, tracking and lost or damaged parcels is set out in our Shipping Policy.

Complaints

Any complaint must be submitted in writing to contact@flirtstores.fr or by post to the address stated above.

Please describe the issue encountered precisely and provide the information required to process it.

Following a prior written complaint that has not resulted in a satisfactory solution, a consumer may use the CM2C mediation service free of charge under the conditions set out in our Terms and Conditions of Sale.

Personal Data

For any request concerning access to, rectification or erasure of, or the use of, your personal data, write to contact@flirtstores.fr.

Further information is available in our Privacy Policy.

Social Media

Flirt’s social media accounts may be used for general exchanges. However, for any enquiry concerning an order, return, complaint or personal data, please use the official address contact@flirtstores.fr so that your enquiry can be properly tracked.